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Frequently Asked Questions

Is a logo included?

Absolutely! This is one of the first things we work on as part of your Brand Identity. If you already have a logo and don’t want us to give it a refresh, this extra time will be spent putting some more love into the design of your website.

What platforms do you build websites on?

We specalize in kickass Wordpress and Shopify websites. We also knockout Squarespace websites lickidy split. We know these platforms inside out, so don’t worry about needing to know what one is best for your biz - we’ll chat about what you need to kickass online and recommend the best platform for your website!

Will my website look kickass on mobile too?

YES. We build all of our websites to be responsive - which means that they look kickass across all kinds of screen widths and devices.

Can you make me biz cards to match my new brand?

Yep! We do design, but not printing. All designs would be compatible for printing at Moo.com

How long does the process take?

We wanna make you kickass online, QUICK - so we tweaked the design and development process to do just that. Our basic websites are launched in a matter of weeks (typically just 4 sweet weeks). If you’re looking for eCommerce, then plan on an additional 1-2 weeks to get your online shop up and taking orders.

What do I have to have ready to get started?

You’ll need to have all of your web copy finalized and all of your images gathered before we get going. There is also some project prep work that you’ll need to run through - like completing a design brief and the Kickass Branding workshets.

Should I wait until I have everything ready before contacting you to book my project?

Reach out ASAP! We typically book a couple months in advance, so it’s best to touch base and get your project booked in. We’ll make sure that we schedule your project far enough in advance to give you all the time you need to get everything you need to get together on your end.

How long do the Kickass Branding worksheets take to complete?

The purpose of the worksheets is to guide you through establishing a solid brand foundation. How long it will take to work through them really depends on where you are at with your brand. There are five modules and we’d recommend taking a few hours a week for each to give your brain some time to dream up some wild ideas. If you’ve already done a lot of work on the branding front, then these worksheets will be more of a fill-in-the-blank exercise that you’ll be able to run through quickly to get all the juicy details of your brand vibe to us to work our magic.

How does the design process work?

The design process is super collaborative to ensure that you’re crushing on absolutely everything that we create. We have a full blown design brief and 1:1 brand styling chat before getting started to make sure we’re on the same page. Each stage of the design process has a review period where you’ll be able to give us feedback so the final product is exactly what you want!

What if I need more interior website pages than what’s included?

We can do whatever you need to make your brand + website dreams come true. If that’s more pages, we’ll tack them on and build a custom package just for you!